PRIVACY POLICY (GDPR) 

 This privacy policy aims to inform users of the website flowindus.com about how their personal data is collected, processed, and protected, in compliance with the General Data Protection Regulation (GDPR). 

The data controller is: 

 FLOWINDUS  

49 rue Etienne Pedron 10000 Troyes,France  

Email: contact@flowindus.com 

The personal data collected on the website includes:  

• Full name  

• Email address  

• Postal address  

• Phone number  

• Payment information (for transactions)  

• Browsing data (cookies, IP address, etc.) 

Data is collected for the following purposes: 

 • Order and delivery management  

• Improving user experience  

• Customer service management  

• Sending promotional offers (with prior consent)  

• Statistical analysis and website improvement  

Personal data is only shared with:  

• Our service providers (payment, delivery, hosting)  

• Legal authorities in case of regulatory obligation 

Personal data is retained for a duration that complies with legal obligations and is proportional to the purposes for which it was collected. 

In accordance with the GDPR, users have the following rights:  

• Right of access, rectification, and deletion of data  

• Right to data portability  

• Right to object and restrict processing  

• Right to withdraw consent at any time To exercise these rights, contact us at contact@flowindus.com 

The website uses cookies to enhance user experience. You can manage your preferences by configuring your browser. 

This policy may be updated. Any changes will be published on this page. 

For any questions regarding this privacy policy, contact us at flowindus.com